"Mobile Reach has been partnered with BMC/Remedy for over 10 years"
The Mobile Reach / BMC Advantage
Mobile Reach software integrates directly with BMC Service Desk Express™ to provide a cohesive solution that is best described as an extension of your existing investment. Minimal administrative support is required, as it makes use of existing Service Desk Express infrastructure. Mobile Reach integrates with applications via SDE Server APIs, which provide the capability for extending both out of the box applications and custom applications with equal ease.
Mobile Reach and BMC® Together Providing a Complete BSM Solution
BSM is all about empowering your business with your IT infrastructure. The benefits of a BSM inspired system include building a proactive decision-making engine that enables your IT staff to support the changing needs of your business. An empowered business might track daily reports that identify the health of critical business software, notify management immediately when an urgent power outage occurs, and track daily asset usage against support contracts to avoid paying unnecessary service costs. Realizing the true value of your BSM system is predicated on data integrity. Lifting the level of data integrity in your BSM system from an average 70% accuracy to 95% or more is what the BMC® Mobile Reach partnership is all about.
About BMC®
BMC Software helps IT organizations drive greater business value through better management of technology. Its industry-leading Business Service Management solutions ensure that everything IT does is prioritized according to business impact, so IT can proactively address business requirements to lower costs, drive revenue, and mitigate risk. BMC® solutions share BMC Atrium™ technologies to enable IT to manage across the complexity of diverse systems and processes — from mainframe to distributed, databases to applications, service to security. For more information, visit www.bmc.com.
|
Partners